💬 Connecting and Using Multiple Stevo Numbers in GHL

---

Multiple WhatsApp in STEVO

Learn how to use multiple WhatsApp numbers in a single STEVO account to optimize your operations and messaging campaigns.

💡 Tip

You can use the commands in automations via SMS for messaging campaigns to work.

---

📋 Table - Functions to Change Number

Use these commands to switch between different WhatsApp numbers in your automations:

Name	Function	Description
Number switching	#sw|1	When you use #sw|1, 2, 3, etc... you choose which number you want to use in STEVO

---

🚀 How the Multiple Numbers System Works

1. Initial Setup

To use multiple WhatsApp numbers in STEVO:

1. ✅ Have multiple active STEVO instances (one for each number)
2. ✅ Configure each instance with a different WhatsApp number
3. ✅ Assign a numerical reference to each instance (1, 2, 3, etc.)
4. ✅ Use the #sw|[number] command to switch between them

2. Using the Switching Command

Usage Examples:

#sw|1  →  Switch to the main number (instance 1)
#sw|2  →  Switch to the secondary number (instance 2)
#sw|3  →  Switch to the third number (instance 3)

---

❓ Frequently Asked Questions

How many numbers can I connect?

You can connect as many numbers as you have with us and use them unlimitedly in just one account if needed.

How will I know which number is receiving messages?

Once you add more than one number to the same account within GHL, you can enable the message origin display in settings and every message that arrives will show the instance origin.

---

🎯 Practical Use Cases

1. Segmented Campaigns

Number	Use
Number 1	VIP client campaigns
Number 2	Promotions and special offers
Number 3	Post-sale support
Number 4	Technical support

2. Team Distribution

Team	Numbers
Sales Team	Uses numbers 1 and 2
Support Team	Uses numbers 3 and 4
Marketing	Uses number 5 for campaigns

3. Automatic Rotation

Set up automations to switch between numbers automatically:

Automation example:

• Every 100 messages sent, switch to the next number
• Use #sw|1 in the morning, #sw|2 in the afternoon, #sw|3 at night
• Distribute leads equally among all numbers

---

⚙️ GHL Configuration

Enabling Origin Identification

1. ✅ Access GHL Settings
2. ✅ Go to Integrations → WhatsApp
3. ✅ Enable the "Show message origin" option
4. ✅ Save the settings

With this enabled, all received messages will show which instance/number they came from, making tracking and organization easier.

---

💡 Advanced Tips

🚀 Campaign Optimization

• Use different tags for each number for better organization
• Set message limits per number to avoid blocks
• Monitor metrics for each number separately
• Always have a backup number ready for emergencies

🔧 Integration with Automations

Complete Workflow Example:

1. ✅ Trigger: New lead enters the funnel
2. ✅ Action 1: Check number availability
3. ✅ Action 2: Use command #sw|[available number]
4. ✅ Action 3: Send welcome message
5. ✅ Action 4: Record which number was used
6. ✅ Action 5: Apply tag corresponding to the number

---

⚠️ Important Precautions

Attention

• Message limits: Respect WhatsApp limits for each number
• Warm-up: New numbers should be warmed up gradually
• Content: Avoid spam and unsolicited bulk messages
• Monitoring: Check the status of each number regularly
• Backup: Always have backup numbers configured

---

📊 Metrics and Reports

For better management of multiple numbers, monitor:

Metric	What to track
Delivery rate	Per number
Response rate	From each number
Message volume	Sent/received
Peak hours	For each number
Block rate	If any

---

🎯 Next Steps

1. ✅ Set up your additional instances
2. ✅ Assign numerical references to each one
3. ✅ Test the switching commands
4. ✅ Configure origin identification in GHL
5. ✅ Create your first automations with multiple numbers
6. ✅ Monitor results and optimize your strategy

---

🎉 Congratulations!

Now you master the use of multiple WhatsApp numbers in STEVO! With this functionality, you can scale your operations, better segment your campaigns, and offer more efficient service to your customers.